Privacy Policies

At HeatGEN, we are committed to protecting your privacy and ensuring the secure handling of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

By accessing this website or using any of our services, you agree to the terms outlined in this policy. Please read it carefully. This policy is governed by applicable Indian laws and may be updated periodically. We encourage you to review it from time to time for the latest information.

1. Information We Collect
Personal Information

We only collect personal information—such as your name, email address, or other contact details—when you choose to provide it to us. This information is used to:

  • Respond to your inquiries
  • Deliver requested services
  • Improve our offerings
  • Communicate with you when necessary

We do not share your personal information with third parties unless clearly stated at the point of collection or required by law.

Non-Personal Information

We also gather non-personal information such as:

  • Browser type
  • Device information
  • Pages visited on our site
  • Referring website or search engine

This data is collected in aggregate and used solely to analyze and improve our website and services. It cannot be used to identify individual users.

2. Cookies

HeatGEN uses cookies to enhance user experience and gather traffic analytics. Cookies are small text files stored on your device by your browser. They help us understand visitor behavior and improve site performance.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.

3. Data Security

We implement a range of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures are regularly updated to align with current security best practices.

4. Access & Corrections

You have the right to:

  • Request a copy of the personal data we hold about you (a nominal fee may apply)
  • Request corrections to any inaccurate or outdated information (free of charge)

To make such a request, please contact us using the information provided below.

5. External Links

Our website may contain links to third-party websites. Please note that this Privacy Policy applies only to HeatGEN. We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies separately.

6. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

📧 Email: info @ heatgen.in

Heatgen Combustions PVT. LTD.
HEATGEN ENGINEERING SYSTEMS
HEATGEN TECHNICAL SERVICES
Factory Address: E-28/2, BG Block, Philips Chowk, MIDC    Bhosari, Pune - 411026

Business Hours: Monday-Saturday: 10 AM to 6 PM

Support Hours: Our support is available 24/7 Hours a day